In high school, I was a sap for Billy Joel’s “Just the Way You Are”—a sentimental earworm that lodged itself in my adolescent chest like a slow-burning ember of longing. But it was “The Stranger,” with its eerie whistle intro, that truly haunted me. That mournful melody had the same desolate magic as “The Lonely Man Theme” from The Incredible Hulk—the tune that played whenever Bruce Banner had to hitchhike into oblivion with nothing but his duffel bag and repressed rage.
Aside from that one album, though, I had little use for Billy Joel. His music struck me as sonic white bread—palatable, inoffensive, nutritionally empty. I still recall a vicious takedown in The San Francisco Chronicle where a critic dismissed Joel as a budget-bin Beatles knockoff. That assessment dovetailed nicely with my own smug teenage sneer. When a cousin of mine announced in the early ’80s that he was driving to L.A. to see Joel live, I smiled politely and thought, Enjoy your night of mediocrity, friend.
Then the decades rolled by, as they do. Billy Joel fell off my radar completely. Not a note, not a thought, not a twitch of nostalgia. The man might as well have joined Jimmy Hoffa in the cultural vault. But recently, a few podcasters I trust raved about a five-hour documentary—Billy Joel: And So It Goes—streaming on HBO Max. Out of curiosity (and procrastination), I pressed play.
And damn if it didn’t pull me in.
Joel’s life story is a full-blown psychodrama with the pacing of a prestige miniseries. He falls in love with his bandmate’s girlfriend, gets punched in the face when the betrayal surfaces, spirals into suicidal depression, checks himself into a psychiatric hospital, emerges emotionally bruised but determined, and—naturally—marries the very same woman. She becomes his manager. They hit the road. That alone is a screenplay waiting to happen.
The documentary then charts his wreckage-strewn romantic path: four marriages, battles with booze, perfectionism bordering on pathology, and the slow, soul-bruising realization that having half a billion dollars doesn’t guarantee someone to watch movies with on a Sunday night.
Much of Joel’s pain seems to flow from a frigid relationship with his father—a classical pianist who fled Nazi Germany only to land in the capitalist circus of America, which he promptly came to despise. He left for Vienna and left Billy with an emotional black hole for a torso. Joel wrote songs, not for fame, but to fill that void—to wring something warm from cold keys.
His mother didn’t help. She was likely bipolar, and Joel suspects he inherited some version of it—his life a pendulum swing between euphoric crescendos and basement-floor depressions. This emotional volatility didn’t soften him. If anything, Joel is grittier than I ever gave him credit for: a pugnacious Long Islander with a boxer’s jaw and the soul of a saloon poet.
That famously mushy ballad “Just the Way You Are”? He hated it. Thought it was soggy sentimentalism unworthy of an album slot. Only when the band added a Bossa Nova beat did he reluctantly agree to let it stay. And that song, of course, became his most iconic.
I came away from And So It Goes with a new view of Billy Joel—not as a sentimental hack or a Beatles Xerox machine, but as a bruised, brilliant craftsman. He’s not just a hitmaker. He’s a man on fire, trying to warm himself with melodies pulled from the wreckage of his life.
